When operating an online store, it's important to know your hosting environment is secure and meets all merchant bank requirements. That's why we ensure that every server in our network is Payment Card Industry (PCI) Standards compliant. Many payment processors and merchant banks demand PCI compliance before services are provided. As part of this process, essential server software components are checked and updated continuously to the latest available versions. We can also assist with any issues that may arise from a PCI compliance scan.
If your payment processor doesn't provide PCI compliance scanning for your online store, we have you covered. We've partnered with McAfee Secure to provide scanning services at a discounted rate, even if you don't host with us!
Need a payment solution for your new online store? We can help!
Bandwidth is any kind of data transfer, such as reading your latest blog entry, downloading emails to your inbox, or playing an online music sample. With our new web hosting plans, we don't regulate your bandwidth usage. We'll also help you choose the right hosting plan, so you can focus more on what's really important—running your website.
You may have noticed how other hosts will offer you "unlimited everything" for next to nothing. How is that possible? Simple—it's not. We're able to offer unlimited bandwidth by maintaining powerful servers, with advanced optimization and monitoring software and a limited number of customers per machine. Our plans are affordable yet realistic. We'll never offer you the world for a couple of dollars, but what we do offer, you can count on!
One of the main goals of any website owner is to grow their online presence. However, sometimes when receiving a large influx of new business, unexpected things can happen that may impact your website performance. Thankfully, we provide you with several easy-to-use tools to help make sense of it all. At any time you can view informative graphs to identify sudden spikes in resource usage. Our experienced support staff can provide you with details on what areas of your site as having problems, and how to correct them.
Should you outgrow your web hosting plan, we can evaluate your past usage patterns and identify the best plan for your current and future needs. We won't just tell you "this is happening so you need to do this"—we will actually show you what is happening.
Our advanced server monitoring not only helps you understand your own resource usage, it also ensures your site performance remains unaffected by other customers on the machine. This is why we don't call our web hosting plans "shared"—because your resources are all your own!
While it's always important to maintain a current personal backup of your website, sometimes the unexpected happens. In times of emergency, we have your back. Our separated backup servers replicate your information every hour of every day. If necessary, you can recover a single file, and entire folder, a MySQL database, or your entire account.
We also make it easy to maintain a local copy of your files. Using our control panel you can easily download a compressed copy of your website files, MySQL databases, or your entire account for local storage, anytime you like. We'll help you quickly recover your stored backup whenever you may need it.
Switching hosting providers can be a big step, that's why we want to make things as painless as possible. We can assist in migrating your data from most Linux-based hosting platforms, in most cases free of charge! All you need to do is provide us access to your account at your old provider. Our trained support professionals will evaluate your setup and determine the best process to move your data with the least amount of service interruption.
Should you need to upgrade or downgrade your existing hosting plan with us, you're still covered. We're standing by to relocate your service to any hosting plan we offer, always free of charge!
We understand you have many options when choosing a new home for your website. Should you choose Hands-On as your hosting provider, we want to make sure you're fully satisfied. If you ever have an issue, our professional support team is available 24 hours a day, 7 days a week to assist. We'll do everything we can to help resolve your problem.
We're very confident that you'll enjoy the speed and reliability of our service. However, as a new customer if you're not completely happy with your web hosting plan within the first 60 days you may cancel and receive a full refund. Full details on our satisfaction guarantee can be found in our Terms of Service.
