While it's always important to maintain a current personal backup of your VPS, sometimes the unexpected happens. In times of emergency, we have your back. Our separated backup servers replicate your entire VPS every 48 hours. If necessary, you can recover your entire VPS to an earlier state free of charge.

If you're looking for greater flexibility, we offer an optional Remote cPanel Backup Service that can store an off-site copy of your cPanel accounts automatically on a daily, weekly or monthly basis.

We also make it easy to maintain a local copy of your files. Using our control panel you can easily download a compressed copy of your website files, MySQL databases, or an entire cPanel account for local storage, anytime you like. We'll help you quickly recover your stored backup whenever you may need it.

We understand you have many options when choosing a new Virtual Private Server. Should you choose Hands-On as your hosting provider, we want to make sure you're fully satisfied. If you ever have an issue, our professional support team is available 24 hours a day, 7 days a week to assist. We'll do everything we can to help resolve your problem.

We're very confident that you'll enjoy the speed and reliability of our service. However, as a new customer if you're not completely happy with your VPS within the first 30 days you may cancel and receive a full refund. Full details on our satisfaction guarantee can be found in our Terms of Service.

We realize that while you may require a VPS for your resource-hungry website, you may not have the time or knowledge, or desire to manage all aspects of the virtual server yourself. This is why we provide all VPS customers with FREE Essential Management. With this service we are on-call 24 hours a day to handle upgrades of your VPS operating system and cPanel software. We can also assist with installation of many popular scripts and software packages.

If you're looking for a more hands-off approach, we also offer our Signature Management package. With this service we not only monitor the uptime of your VPS every minute, but will also perform upgrades of your system components automatically!

Unlike standard web hosting, with a Virtual Private Server you have full control over everything, including root shell (SSH) access! This means if you want your VPS configured differently from how we provide it, you have that ability. You can also install additional plugins or other system software.

You also have full access to the cPanel Web Host Manager (WHM) to create, modify or remove accounts, as well as make many other changes to your VPS.

Looking for guidance? Not to worry, the Essential Management package included with your VPS purchase provides you 24 hour access to our technical support staff to address any questions or issues you may have!

Even though your Virtual Private Server container is located on a physical machine with other customers, we use Virtuozzo technology to to provide an isolated hosting environment. Each VPS is allocated a specific amount of memory and CPU share that can't be utilized by anyone else. This is perfect for customers who wish to have the dedicated resources provided by a dedicated server, without the added expense.

You can monitor your VPS resource usage with cPanel's Web Host Manager (WHM), included free of charge.

Switching hosting providers can be a big step, that's why we want to make things as painless as possible. We can assist in migrating your data from most Linux-based hosting platforms, in most cases free of charge! All you need to do is provide us access to your account at your old provider. Our trained support professionals will evaluate your setup and determine the best process to move your data with the least amount of service interruption.

Should you need to upgrade or downgrade your existing hosting plan with us, you're still covered. We're standing by to relocate your service to any hosting plan we offer, always free of charge!