The time it takes to manage your own server can be extensive, especially when you don't know what you're doing. There's much more to servers than just installing the software and setting up your website. Various tasks such as installing and updating software, verify latest versions, secure the server from hackers and exploiters, update more software, monitor Kernel releases, update cPanel, and check for more hackers and spammers. Then when you're all done, you get to start all over again. Hands-on can do this for you and save the headaches!
Our Server Management program comes in two main packages, Essential Management, and Signature Management. The big difference between the two is reactive management versus proactive management.
If you have a general knowledge of server configurations and optimizing your server, the Essential Management is probably the better option for you. You handle everything that you can do yourself and when you get stuck at a point, you would just drop in a ticket to our system admins and we can either provide you the steps to complete the task or we can do the task for you. Which happens depends entirely on how much involvement you want from us.
The Signature Management is one of the more popular options as it leaves you to do everything related to your site, but anything server related, our System Admins will take care of it. We also do things proactively so you don't need to enter a ticket to optimize a database, empty a log file or upgrade cpanel and kernels. Our system admins would do this based on the same schedule that we use for our regular shared hosting packages.
Really the only thing you would have to do on a Signature Management package is take care of your website, we do everything else!
WHM/CPanel Technical Issues
System updates, debugging errors, patching bugs, system compatibility checks,
etc....
Initial Server Setup
If you have a new server, we'll setup and configure the server completely
from scratch to get the server ready for your use!
Server Backup Restoration
If your server requires a restore, we'll restore all of your backups returning
your server back to normal.
Disaster Recovery and Hack Recovery
If your server is crashed or hacked, we will assist to determine the cause
and rebuild your system from backups.
Server Migration
If you are moving accounts from one server to another, we will migrate them
for you from the old server to the new server.
(You must have root access and CPanel running on both the old server as well
as the new server.)
| Software/scripts: | Optimization, tweaks, and hardening: |
| CHKRootKit RootKit Hunter CSF Firewall CMQ Mail Manager Log Analysis Software Installation System Integrity Monitor SPRI Root Logger MyTOP MultiTail Password Scanner |
Securing and Upgrading of SSH Server Secure and Optimize Apache (HTTP) MySQL optimization host.conf hardening nsswitch.conf modification sysctl.conf hardening FTP Hardening TMP Directory hardening ( /tmp, /var/tmp, /dev/shm) Mod_Security Mod_Evasive PHP Tightening |
| The above is a basic list that we feel would be sufficient enough to harden your server. If you have any specific requests, just ask, and we will do it for you! | |
The following tasks are performed upon request:
* Kernel Updates
* cPanel Updates
* Apache Compile
* Monitoring - 5 minute interval w/ reboot
* Firewall Updates
* General Server Hardening
The Hands-on Signature Management is an ideal solution for users who have no server management experience and want to concentrate on their business and not tracking down spammers, hackers and software updates. With this package, Hands-on treats your server like one of our own. We perform routine upgrades and monitoring of servers along with the same security, firewalls and log monitoring that is performed each day in our Shared Hosting environment.
You manage:
* Your Web site content
* Creating User Accounts& Domains
* Adding e-mail, FTP and users
* Installing custom applications
* Writing CGI and other scripts
* Transferring existing domains
We manage: Everything else!
Hands-on Web Hosting launches a new version of the website for easier navigation and faster speeds for the customer. All content now resides on a Content Delivery Network. Ask us how we did it, and how you can too!
The move and launch of our website to the Hands-On servers went exceptionally well because of your customer support. You are all very professional and handle your business very expeditiously.
The reputation of Hands-On Web Hosting goes before you, and I've found that it is well deserved.
D. Winger - Client since 2009
Site: RedWing Golf
